My dad's computer have an issue where he cannot create new folders. If he attempts to do so, the computer freezes, and closes the archive that. Sometimes the New Folder option disappears in Windows 7, and you don't know why. Here are three solutions to this problem. Has the New > Folder option disappeared from your desktop and File Explorer context menus in Windows 10? Are File Explorer’s New item and New folder buttons malfunctioning? Cannot create new folder on desktop Windows 10, USB drive, flash drive – Many users reported this problem. Are you wondering what to do when you can't create new folders in Windows 10? It is worth noting that this issue can also happen on another.